News
Not Just Open for Business: Be Open to All
Today we’re excited to announce that Yelp is joining forces with Movement Advancement Project and more than 175 partner organizations on the Open to All campaign to build awareness and…
Topic: Consumer Advocacy
69 posts in Consumer Advocacy
News
Bringing Restaurant Hygiene Scores to Yelp Pages Everywhere
For decades, cities have regularly inspected restaurants to ensure food safety, providing this information publicly to citizens. Unfortunately, this information is often buried on clunky “dot gov” websites beyond the…
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CBS “60 Minutes” piece on Google’s abuse of dominance
Tonight, CBS “60 Minutes” ran a segment about the size and power of Google. The piece speaks for itself and you should watch it: Google chose not to participate in…
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Consumer Alerts: On Your Side
Yelp is dedicated to consumer trust, whether displaying restaurant health scores or incorporating maternity care measures into Yelp business pages for hospitals that deliver babies. That’s why we are releasing…
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Study: Low Hygiene Scores on Yelp Lead to Decrease in Consumer Purchase Intent
Since day one, Yelp has been dedicated to providing consumers salient information to help them choose the businesses that are right for them. A new study co-authored by Michael Luca…
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Consumer Alerts: We’ve Got Your Back
At Yelp, consumer trust has always been at the forefront. From implementing restaurant health scores to incorporating health care statistics into Yelp business pages for medical treatment facilities, Yelp aims…
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The City of New York Uses Yelp to ID Foodborne Illness
With more than 142 million rich, local reviews, Yelp data can tell us so much about the world we live in, whether it’s ranking local small business economies, identifying food…
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Consumer Alerts: Deceptive review tactics? Not on our watch.
Today, Yelp is releasing a round of 149 Consumer Alerts in an effort to unveil extreme attempts to mislead consumers. While the majority of businesses on Yelp are good actors,…
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Consumer Alerts: Protecting your peace of mind
At Yelp, we’re dedicated to connecting people to great local businesses, and also protecting them from misleading practices to manipulate ratings and reviews. Today, we are releasing a new round…
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Yelp Adds Maternity Care Measures to Pages for All Hospitals that Deliver Babies in California
Yelp exists to empower and protect consumers, providing them with the information they need to make a decision, whether they are looking for a mover, a brunch spot, or even…
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How Google’s Local Search Results Harm Consumers and Why the EU Acted
For more, see focusontheuser.eu Today, the European Commission announced that Google has breached antitrust rules by manipulating search results to favor its own vertical search services. In a landmark decision,…
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Find Gender-neutral Restrooms at 160,000+ Businesses on Yelp
Since launching our new gender-neutral restrooms attribute on Yelp in March, the feature has really taken off. There are now more than 160,000 businesses on Yelp that are marked as…