Consumer Alerts: No Tolerance for Review Manipulation
February 1, 2019
Today we’re releasing a new round of 182 Consumer Alerts to notify consumers of attempts to mislead them. These alerts will be removed from the affected Yelp business pages after…
As part of Yelp’s ongoing Consumer Protection Initiative, we’re announcing 232 Consumer Alerts that will serve as notices to our users of extreme attempts to manipulate business ratings and reviews on…
Today, Yelp is announcing its latest round of 150 Consumer Alerts to inform the public of extreme attempts to influence business ratings and reviews on its platform. For 90 days,…
Since 2004, Yelp’s number one priority has been to connect consumers with great local businesses by giving them access to reliable and useful information, and empowering them to make informed…
Today we’re excited to announce that Yelp is joining forces with Movement Advancement Project and more than 175 partner organizations on the Open to All campaign to build awareness and…
Bringing Restaurant Hygiene Scores to Yelp Pages Everywhere
July 24, 2018
Update as of March 2022: At Yelp, we’re committed to empowering and protecting consumers by surfacing useful and reliable information on local businesses. From time to time, that means we…
CBS “60 Minutes” piece on Google’s abuse of dominance
May 20, 2018
Tonight, CBS “60 Minutes” ran a segment about the size and power of Google. The piece speaks for itself and you should watch it: Google chose not to participate in…
Yelp is dedicated to consumer trust, whether displaying restaurant health scores or incorporating maternity care measures into Yelp business pages for hospitals that deliver babies. That’s why we are releasing…
Study: Low Hygiene Scores on Yelp Lead to Decrease in Consumer Purchase Intent
March 8, 2018
Since day one, Yelp has been dedicated to providing consumers salient information to help them choose the businesses that are right for them. A new study co-authored by Michael Luca…
At Yelp, consumer trust has always been at the forefront. From implementing restaurant health scores to incorporating health care statistics into Yelp business pages for medical treatment facilities, Yelp aims…
The City of New York Uses Yelp to ID Foodborne Illness
January 11, 2018
With more than 142 million rich, local reviews, Yelp data can tell us so much about the world we live in, whether it’s ranking local small business economies, identifying food…
Consumer Alerts: Deceptive review tactics? Not on our watch.
November 1, 2017
Today, Yelp is releasing a round of 149 Consumer Alerts in an effort to unveil extreme attempts to mislead consumers. While the majority of businesses on Yelp are good actors,…