Topic: Consumer Advocacy

Study Finds Yelp’s LIVES Program Reduced Food Poisoning Cases in Louisville, KY

Yelp Makes it Easier Than Ever to Support Inclusive Businesses with New “Open to All” Search Filter

Consumer Alerts: Preventing Misleading Reviews

Consumer Alerts: Helping You Make Educated Spending Decisions

Today Yelp is releasing 232 Consumer Alerts this quarter, notifying consumers of shady review practices. These alerts are Yelp’s way of informing the public of attempts to influence ratings and…

The “Right to Yelp” Law in Action!

A few years ago, Yelp championed passage of the Consumer Review Fairness Act (CRFA) — more commonly known as the “Right to Yelp” bill. The goal of this federal law…

Yelp Adds Maternity Care Measures for Hospitals that Deliver Babies in New York City and Long Island

Yelp exists to empower and protect consumers, including expecting parents looking for a hospital that provides high quality care and will meet their birthing needs. That’s why today, in partnership…

Consumer Alerts: Spotting Shady Review Practices

Starting today, you’ll notice a new batch of Consumer Alerts, which will appear on 228 business pages. These alerts are Yelp’s warning to consumers that someone is attempting to mislead…

Introducing Wellness Support Alerts on Yelp

Today we are introducing Wellness Support Alerts on Yelp to point consumers to free, confidential and publicly available resources when they may be in a time of need. We are…

Consumer Alerts: No Tolerance for Review Manipulation

Today we’re releasing a new round of 182 Consumer Alerts to notify consumers of attempts to mislead them. These alerts will be removed from the affected Yelp business pages after…

Consumer Alerts: We’re on the Lookout

As part of Yelp’s ongoing Consumer Protection Initiative, we’re announcing 232 Consumer Alerts that will serve as notices to our users of extreme attempts to manipulate business ratings and reviews on…

Consumer Alerts: Buyer Beware

Today, Yelp is announcing its latest round of 150 Consumer Alerts to inform the public of extreme attempts to influence business ratings and reviews on its platform. For 90 days,…

Yelp’s Consumer Protection Initiative: Empowering Our Users

Since 2004, Yelp’s number one priority has been to connect consumers with great local businesses by giving them access to reliable and useful information, and empowering them to make informed…