Topic: Behind the Review
It’s no secret that business owners want to receive positive reviews and customers want to have a positive experience. In Behind the Review, Yelp and Entrepreneur dig a little deeper on both accounts. Hosted by Yelp’s Small Business Expert, Emily Washcovick, the podcast features conversations with reviewers and business owners about their experiences—whether it was one star or five—giving listeners behind-the-scenes insights into what was really going on.
Available on: Spotify, Apple Podcasts, Google Podcasts, Stitcher, and Soundcloud
67 posts in Behind the Review
‘This is not a customer. This is a relationship:’ Auto House on how repeat customers build long-lasting business success
Nearly everyone who’s bought a car has a horror story about their experience: feeling pressured into buying a car they didn’t want, watching the price soar in negotiations, or waiting…