Do you know the best way to respond to your online reviews? Good news: it’s not as complicated as you think. We’ve asked Julie Lim, the owner of top rated OC Wine Mart, to share her pro tips for responding to any type of review. Check out her expert advice below. The Positive Review: Respond!… Read more
For nearly twelve years, consumers have been coming to Yelp to find great local businesses. Now, more than ever, it’s easy to find the best tapas restaurant, dog groomer, dentist or plumber in your area through Yelp, thanks to millions of reviews from our global community of locals. It’s been an exciting journey, and we… Read more
Business pages with a complete profile on average receive two times more customer leads than those without. So let’s start with the top three things you should check today and make sure you’re getting the customer leads your business deserves. Phone: Did you know Yelpers call businesses directly from the app? Make sure your phone… Read more
Ahh, eating. One of life’s simple pleasures, and a human experience that transcends cultures and language barriers. The pursuit of good food has the power to bring all kinds of people in all kinds of places together in a shared mission….to stuff our faces with the best damn thing we can find to eat! We… Read more
How many hours a day do you spend using apps on your smartphone? If you feel like your once casual relationship with your mobile device has been getting a lot more serious these days, you’re not alone. In fact, a recent ComScore study found that people in the 35 – 44 age range spend 73… Read more
If you’ve ever wanted to add a Yelp logo to your business’s website to drive consumers to your business page on Yelp, we have good news! Simply follow the steps below and you’ll be well on your way to having an active Yelp button on your website in no time! To get started, log in… Read more
Fifteen superstar business owners are joining Yelp’s Small Business Advisory Council to represent you. How exactly will they do that, you ask? For starters, the group will head to San Francisco to share their insights and ideas with Yelp’s top executives. They’ll also join monthly conference calls to discuss Yelp initiatives that impact business owners…. Read more
Did you know you can share Yelp reviews across social networks and via email with the click of a few buttons? When you share content via your social networks, you advertise your business and the things Yelpers say make it great, and you inspire people to click over to your Yelp listing to read more…. Read more
Each year we select a diverse group of people from around the world to represent the voice of small businesses on Yelp. We’re officially putting out the call for new members to join Yelp’s Small Business Advisory Council and all are welcome to apply! Since 2010 the council has provided our management team with valuable… Read more
Since 2004, the Yelp family has grown to include 27 countries, allowing Yelpers to write reviews in 15 languages. We want to make it even easier to tap into the rich, local wisdom in Yelp reviews, so today we’re announcing a brand new feature on the Yelp iPhone app: automated review translation! Picture this: You’re… Read more