Are you one of many business owners who lose sleep over a negative review? Worse, are you unaware of negative feedback about your business? Whether we like it or not, online reviews are here to stay and customers have more power than ever to affect our businesses. Rather than feeling upset, helpless, or even angry,… Read more
For more information on Yelp’s ad program, click here.
Hard to believe 2012 marks the eighth year of our Yelp Elite Squad! It seems like just the other day we were asking ourselves whether this whole “meeting yelpers in-person” thing could really work. Fortunately, you know how the story goes — it did! So whether this is year number eight, or your first run… Read more
I’m reluctant to talk about how Yelp has impacted my business. Why you ask? Mostly because it will probably sound like one of those gimmicky, late-night paid advertising shows. Think “Sham Wow!” Any time someone offers amazing results at a low cost with little to no effort the first reaction is naturally filled with skepticism…. Read more
Posted by Jay Sofer, Business Owner “I recently was invited by Yelp to present alongside Mayor Michael Bloomberg at their New York office opening. Three years ago, I never thought I’d be standing alongside the Mayor, let alone have a thriving business thanks to yelpers. You can watch my story below, but I wanted to… Read more
Donald oversees the operations of GOMO enterprises, a software development company in Newport Beach, CA. Simply put, he is a businessman. But, when he’s not busy working, Donald loves to write about his experiences with local businesses. To date, he has written 342 reviews for a wide range of businesses including restaurants, hotels, barber shops,… Read more
When you think about Yelp, you probably think of the users writing reviews. But there’s more to Yelp than reviews. A whole lot more. In fact, the user’s that write reviews are a small percent of the overall population using Yelp. The 1/9/90 Rule can explain more. Journalist Susan Kuchinskas recently explored a little-known phenomenon in social… Read more
Last year, while looking at my Yelp Owner’s Account, I read that Yelp was putting together a Small Business Advisory Council. The stated purpose of the council was to provide direct feedback to Yelp executives and product teams as they continued to build out different parts of their website. If I remember accurately, my application read… Read more