News

• #News

In an internal email this morning, Yelp co-founder and CEO Jeremy Stoppelman shared with all employees that due to the impact of COVID-19 on our business, the company is taking the painful but necessary step to reduce the size of our workforce through a combination of layoffs, furloughs, and reduction of hours. It’s been an… Read more

• #News, #Data, #Impact

The global pandemic caused by the Coronavirus (COVID-19) that has impacted nearly every corner of the world and disrupted daily life has been especially hard on independent local businesses. Main street businesses are such an important part of who we are as a country. They play an integral role in our economy and our society… Read more

• #News, #Impact, #Consumer Advocacy

Have you ever seen a Consumer Alert banner over a business’s reviews while browsing around Yelp? These warnings appear when we see brazen attempts to manipulate ratings and reviews. The Consumer Alerts program (part of Yelp’s broader Consumer Protection Initiative) launched in 2012. In 2019, we issued more than 1,300 Consumer Alerts, which run the… Read more

• #News, #Impact, #Public Policy

Tomorrow, Yelp is testifying before the US Senate Judiciary Subcommittee on Antitrust in the hearing titled Self-Preferencing by Dominant Internet Platforms on competition policy and consumer rights related to Google’s self-preferencing in local search results. You can read the full testimony here.  Google deprives consumers of access to the highest quality results for their queries… Read more

Yelp Makes It Easy to Find and Support Women-Owned Businesses

• #News, #Product, #Impact

In celebration of last year’s International Women’s Day, Yelp announced the Women-Owned Business attribute alongside a partnership with Rebecca Minkoff and Female Founder Collective, to help people support female entrepreneurs in their local communities across the country. Since its launch in 2019, more than 72,000 businesses have added the feature to their Yelp pages.  Today,… Read more

• #News, #Impact, #Consumer Advocacy

Yelp is committed to empowering and protecting consumers by surfacing important information they typically can’t otherwise easily find about local businesses. To that end, we developed the Local Inspector Value-Entry Specification (LIVES) program, which allows municipalities to publish restaurant health inspection information to Yelp, helping consumers make informed choices about safe places to eat. In… Read more

Yelp Reveals America’s Top 100 Places to Eat in 2020

• #Community, #Top 100 Places to Eat

Yelp’s Top 100 Places to Eat is a list unlike any other “best of” out there. Sure, you’ll see your fancy-schmancy spots and white tablecloth restaurants, but it’s also chock full of hidden gems and off-the-beaten-path joints. From fine dining to shawarma food trucks — find them all in Yelp’s seventh annual Top 100 Places… Read more

• #Community, #News, #Impact

Just in time for the busy holiday shopping and dining season, Yelp is making it easier than ever for consumers to support inclusive businesses. Yelp is continuing its partnership with Open to All, a non-profit that aims to protect consumers from discrimination, by launching a search filter for the “Open to All” business attribute, and… Read more

• #News, #Impact, #Consumer Advocacy

Today Yelp is releasing 198 Consumer Alerts this quarter, notifying consumers of biased review practices that, if left unchecked, would result in misleading business ratings. These alerts are one of the ways Yelp informs the public of egregious attempts to influence ratings and reviews, for example by offering compensation in exchange for reviews or spamming… Read more

• #English, #News, #Data

Life is full of decisions. Some are big decisions, like “my sink just exploded. Who can save the day?” Some are also big decisions, like “donuts are amazing. Where can I get one?” Since Yelp started in 2004, over 40 million words of love and gratitude have been shared for local businesses to help with… Read more