Yelp Partners with Momento Latino to Support Latinx-owned Businesses

Tuesday, September 15, 2020 • #Community, #News, #Product

To celebrate Latinx Heritage Month, we’re excited to partner with Momento Latino, an organization dedicated to serving the needs and concerns of the Latinx community, to launch a new, free searchable “Latinx-owned Business” attribute on Yelp. The Latinx business community has opened more small businesses than any other demographic in the U.S., according to a… Read more

Yelp Joins the 15 Percent Pledge

Monday, August 31, 2020 • #Community, #News, #News

Today, we’re excited to announce that we are joining the 15 Percent Pledge, an organization calling on retailers to dedicate 15% of their shelf space to Black-owned businesses. While we aren’t a traditional retailer, we recognize our unique position to help consumers use their purchase power to support businesses that align with their values. We’ve… Read more

An Update on Our Commitment to Change

Monday, August 31, 2020 • #News, #Diversity and Inclusion

The shooting of Jacob Blake by police in Wisconsin last week is a jarring reminder of the unrelenting brutality of racism in America. This latest use of excessive force on Black lives reminds us that we must remain vigilant and continue to demand racial justice. While our attention is constantly shifting with new headlines competing… Read more

Yelp Teams Up with My Black Receipt to Support Black-owned Businesses

Thursday, June 18, 2020 • #Product, #News, ##BusinessOwners

Earlier this month, our CEO Jeremy Stoppelman shared the initial steps Yelp is taking to lay the groundwork for change and better support the Black community. Part of our commitment is to give people who want to support Black-owned businesses, an easy way to do so, and give businesses a way to self-identify as Black-owned… Read more

Laying the groundwork for change

Thursday, June 4, 2020 • #News, #Diversity and Inclusion

Our country has a long and fraught history of systemic oppression and anti-Black racism that we have shamefully not yet come close to overcoming. Police brutality, disproportionate incarceration, income disparity, the opportunity gap, and the disproportionate impact of COVID-19 on Black and other minority communities, are only a few of the symptoms of this crisis…. Read more

Congress must loosen PPP loan restrictions to ensure America’s small businesses survive

Thursday, May 21, 2020 • #Public Policy, #News

Saving small Main Street businesses has rightfully been a priority for Congress since discussions that led to the CARES Act began in March. Since then, $660 billion has been allocated to aid small businesses as part of the Paycheck Protection Program (PPP), but the first $349 billion vanished quickly and was mired in problems, and… Read more

Yelp Launches an All New Modernized and Enhanced Experience for Business Owners

Monday, May 4, 2020 • #Business Owners, #News, #Product

Today Yelp announced a new way for business owners to understand their performance and manage their presence on Yelp. Yelp for Business is an entirely reimagined platform designed to improve the business owner experience with a fresh new user interface that gives business owners more transparency and insight into their Yelp Business Page. This release… Read more

Planning for Yelp’s Future

Thursday, April 9, 2020 • #News

In an internal email this morning, Yelp co-founder and CEO Jeremy Stoppelman shared with all employees that due to the impact of COVID-19 on our business, the company is taking the painful but necessary step to reduce the size of our workforce through a combination of layoffs, furloughs, and reduction of hours. It’s been an… Read more

Yelp’s COVID-19 Response and Support for Local Businesses

Friday, March 20, 2020 • #News, #Data, #Local Economy

The global pandemic caused by the Coronavirus (COVID-19) that has impacted nearly every corner of the world and disrupted daily life has been especially hard on independent local businesses. Main street businesses are such an important part of who we are as a country. They play an integral role in our economy and our society… Read more

How Yelp’s Consumer Alerts Protected People From Misinformation in 2019

Tuesday, March 10, 2020 • #News, #Consumer Protection Initiative, #Consumer Advocacy

Have you ever seen a Consumer Alert banner over a business’s reviews while browsing around Yelp? These warnings appear when we see brazen attempts to manipulate ratings and reviews. The Consumer Alerts program (part of Yelp’s broader Consumer Protection Initiative) launched in 2012. In 2019, we issued more than 1,300 Consumer Alerts, which run the… Read more