There are many free features to choose from when creating and updating your Yelp Page. The typical listing has basic business information, photos, and reviews—and most business owners stop there. But a little extra work will make your page stand out. Here are five hidden gems that you can add for free. Specialties It is… Read more
Celebrity chef Jet Tila learned the importance of diversification in business early in life, and that’s made the difference in his ability to make it out of the pandemic intact, rather than going under. Tila grew up in the family business, which encompassed some of the first Thai restaurants in California, the first Thai grocery… Read more
One minute, you’re running a Michelin-starred restaurant; the next, you’re lobbying Congress and advocating for fair wages for restaurant workers. They seem like two totally different careers, but as the COVID-19 pandemic shows little signs of easing up, chefs and restaurateurs have had to take on new and sometimes intimidating jobs just to keep the… Read more
There are many free features to choose from when creating and updating your Yelp Page. The typical listing has basic business information, photos, and reviews—and most business owners stop there. But a little extra work will make your page stand out. Here are five hidden gems that you can add for free. Specialties It is… Read more
97% of review readers take in businesses’ responses to reviews, showing that a business’s response is important when consumers are choosing where they’ll spend their money. It’s no longer just what consumers say about your business—it’s also about what you say back. Responding to reviews shows people what to expect from you when it comes… Read more
To find a great electrician or the next great takeout restaurant, people used to phone friends and colleagues and ask for recommendations. That’s changed over the years, and people now largely rely on the opinions of total strangers to make those same recommendations, thanks to the broad reach of the online, community-driven landscape. Key takeaways… Read more
The COVID-19 pandemic doesn’t care if you’re a Michelin-starred restaurant or a hole-in-the-wall bagel shop—no restaurateur can escape the fact that the hospitality business has changed. Will kitchens return to the typical 80-100 hours a week, or will there be a new normal with a better work-life balance? The pandemic has given chefs and restaurant… Read more
As businesses work to stay open in some communities and face the prospect of closing down again in others, it’s important to not only take steps that will keep customers and employees safe but to also clearly communicate those actions to everyone. Transparency around cleaning, disinfection procedures, and cleaning products can help increase the trust… Read more
Congratulations on your new business and welcome to Yelp! Once you’ve claimed your business, you can attract new, high-intent customers by building your Yelp Business Page. Millions of people use Yelp every day to search for businesses, and they’re ready to buy—in fact, 90% of people make a purchase within a week—so let’s make sure… Read more
Making your business stand out online is an important marketing goal for any business. Our product team at Yelp has been working on new features to help you better market your business and attract customers who are looking for what you offer. Here are some of our latest innovations for business owners, all of which… Read more
COVID-19 has brought challenges to the restaurant industry that no one could have predicted, but it’s also created opportunities. While some restaurants quickly pivoted to online ordering and expanded delivery radiuses, others proactively planned for the moment when they’d be able to open their doors again. Consumer outlooks and behaviors have also shifted during this… Read more