Women continue to find ways to break barriers and lift each other up. This Women’s History Month we wanted to highlight women that have created their own paths and have a passion for sharing their knowledge with others. We had the pleasure of kicking off this year’s celebration with Crystal Henrickson, a certified career and… Read more
Women’s History Month 2021 Kick Off: A Conversation on Self-Advocacy
Engineering Career Series: Building a happy, diverse, and inclusive engineering team
I considered writing this as a clickbaity listicle: “7 secrets of engineering team management – you won’t believe number three!” Unfortunately that’s impossible, because it’s a much harder topic, and anyway, number three is: “many years of ongoing investment in building the right team culture, making a lot of mistakes, and learning from them.” Less… Read more
How to respond to negative reviews
Getting a glowing review from a customer feels amazing. But on the other hand, when a negative one comes in (which it inevitably will), it can feel very deflating. When that happens, remember that a bad customer review isn’t always bad for business. Even world-famous landmarks and scenic destinations get bad reviews. For example, David… Read more
Supporting Asian-owned businesses: new page attribute, resources, and stories
Supporting Asian-owned businesses is more important than ever amid an alarming increase in violence targeting the Asian community and a long history of anti-Asian racism in the U.S. To help consumers show support and appreciation for Asian communities and businesses, we’re launching a new, searchable Asian-owned business attribute for Yelp Pages and amplifying the voices… Read more
Yelp Local Economic Impact Report: A Look at Diverse Businesses
Throughout the course of the pandemic, millions of businesses have been impacted by public health restrictions and economic uncertainty. Unfortunately, businesses owned by people in underserved communities have been disproportionately impacted. Yet, these diverse businesses are critical to the recovery of local economies.
Behind the Review | Hiring slow and firing fast with The Candle Pour
“Hiring is the most important thing in a business,” said Misty Akers, co-founder of Tampa, Florida-based shop The Candle Pour. “If you don’t have the right people, the entire experience is missed.” In this week’s episode, we bring back former guests Misty and Dennis to dive further into the topic of hiring and firing—something we… Read more
The top seven feng shui experts in the USA
Feng shui (Chinese: 風水), is the Chinese art of creating harmonious surroundings that enhance the balance of yin and yang. The term feng shui literally translates as “wind-water” in English. When practiced, feng shui creates a restful environment that stimulates a positive mental and physical energy flow. Feng shui experts can guide you on everything from… Read more
How a Montreal restaurant went viral for reviewing its own dishes
Cuisine AuntDai is located in an unassuming spot on Saint Mathieu Street in Montreal, Quebec. Feigang Fei and his wife opened their Chinese restaurant in 2014, modestly hoping it would become a small place where families and friends could gather for good food and conversation. Little did they know, their business would be thrust into… Read more
The Elite Squad takes a virtual trip to Seattle
That’s right – over 140 East Bay Yelp Elites got on a virtual plane a flew to the northwest together to taste the creamy yogurt delights of family-owned brand, Ellenos Real Greek Yogurt! Alex, co-owner of Ellenos and yogurt extraordinaire, joined us virtually from their scoop shop in Pike Place market and walked us through… Read more
Charcoal latte heaven with Red Bay Coffee
Have you had a charcoal latte before? Celebrated Black-owned coffee roastery, Red Bay Coffee, invited 100 East Bay Yelp Elites for a free charcoal latte, trio coffee sampler, and a cute little pin as part of our special Yelp Elite Week! Elites raved about the delicious drinks, great customer service, and Red Bay’s beautiful plant-filled… Read more