For brands with hundreds of physical locations, accurately measuring customer satisfaction, engagement and quality of service can be quite challenging. Today we’re launching a partnership with MomentFeed, a company that works closely with large brands to address this challenge.
The strength of the MomentFeed platform lies in its simplicity: brands can easily query and centralize customer sentiment from across the social stratosphere and make sense of it in one dashboard. When paired with Yelp’s rich local data, our partnership with MomentFeed will help to make Yelp’s 100 million consumer reviews more helpful to merchants.
For brands interested in learning more about how MomentFeed can help you tap into local insights with Yelp, go to MomentFeed.com. If you’re a company interested in partnering with Yelp to help businesses connect with their customers online, please contact firstname.lastname@example.org.