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Yelp and FTC Agree to Settle Claim Concerning Mobile Registration Bug



Yelp recently reached a settlement agreement with the Federal Trade Commission regarding a bug in our mobile registration process that allowed certain users to register with any birth date when it was supposed to disallow registrations from individuals under 13 (birthdates on Yelp are optional in the first place, so users are always free to register without one).

The good news is that only about 0.02% of users who actually completed Yelp’s registration process during this time period provided an underage birth date, and we have good reason to believe that many of them were actually adults. Regardless, we don’t want any ambiguity when it comes to our users.  When this problem was brought to our attention, we fixed it immediately and closed the affected users’ accounts.  

Yelp doesn’t promote itself as a place for children, and we certainly don’t expect or encourage them to write reviews about their plumbers, dentists, or latest gastronomic discoveries. We’re glad to have been able to cooperate with the FTC to get to a quick resolution and look forward to continuing our efforts to protect our users.

 

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