According to three independent studies conducted by Software Advice, a software insights resource for business owners, Yelp is the most popular choice for people who use review sites to find a doctor, attorney or home service provider.
Most people already think of Yelp when searching for their next great meal, but every kind of local business can be reviewed on Yelp, and it’s great to hear that consumers are turning to us to inform their spending decisions on all kinds of purchases. Some highlights from the studies:
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Yelp is ranked as the #1 most popular and most trusted website for attorney reviews
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74% of people who used a review site to search for home service providers used Yelp
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Yelp is used more often than Healthgrades, RateMDs, Vitals and ZocDoc to find a doctor
Hungry for more? Read the full research findings of the studies, which were not commissioned by Yelp, and check out the graphics below for more insight into consumer preferences when researching online.
Study: Use of Online Reviews to Select Residential Service Providers
Study: How Clients Use Online Legal Reviews
Study: Patient Use of Online Reviews



The information above is provided for educational and informational purposes only. It is not intended to be a substitute for professional advice and may not be suitable for your circumstances. Unless stated otherwise, references to third-party links, services, or products do not constitute endorsement by Yelp.