Meet Tamoya, an Elite Account Director on our Local Sales team. Tamoya began her five star career three years ago, and to celebrate her Yelpiversary, she is sharing her journey at Yelp!
How did you know you wanted to pursue a job in sales?
My passion for sales started when I left college. At the time, I had different jobs in the retail sales industry, which helped me discover my passion for providing superior customer service and utilizing my excellent interpersonal skills.
What is your advice to someone interested in sales?
Sales will help you beyond your career, as the skills you develop translate to other areas of life. Whether you need to sell a product, an idea, or yourself, pursuing a career in sales will help you every day.
Why did you want to work at Yelp?
I wanted to work at Yelp because I was a frequent Yelp user and the company really intrigued me. I wanted to work for a company I truly believed in and combined with my passion for working with people, which made sales at Yelp an ideal career choice for me.
What does a typical day look like in your role?
A typical day in my role consists of calling local businesses in my territory and understanding their needs. Then, I demonstrate how Yelp and our advertising program can provide value for their business by driving new customers who are searching for similar businesses. Then, we build an ad specifically aimed at helping them achieve their business goals.
What is your #1 tip for staying productive while working from home?
I stay focused by preventing distractions. I make sure to sit in a quiet room and put my phone away which helps me focus on my daily goals.
How do you stay motivated to hit your goals when you’re having a tough day?
I’m constantly setting personal daily and weekly goals for myself. If I’m having a tough day, I push through and know that tomorrow is a new day, and I will have a fresh start again.
Tell us something you learned from the Yelp Sales Development Program that made you a better salesperson
I learned the important skill of how to handle objections and control the conversation. I also learned the importance of talking less and listening more.
How does Yelp support your work-life balance?
Yelp has made it so easy for me to have a work-life balance because of its amazing benefits and remote work model! They always encourage you to take your wellness days and PTO when needed, and my manager is very understanding if and when emergencies arise.
How does your manager remind you that your work is valued?
I have the best manager! He believes in me more than I believe in myself. He is truly a gifted leader who brings out the best in each team member. Every day we have team meetings where my teammates and I get shoutouts for all forms of our wins, helping us to consistently feel valued for our hard work.
Tamoya is celebrating her third year on our team! If you’re ready to start your Five Star Career, check out our open opportunities and apply today!