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Meet Rachel, Senior Community Manager



Say hello to Rachel T, the Senior Community Manager for @YelpJacksonville. Rachel’s #FiveStarCareer began in May 2021 as the @YelpPittsburgh Community Manager (CM) before she moved to sunny Florida at the end of January 2023.

What does a typical day look like in your role?

I love my job because each day is so different. CMs wear many hats, and Yelp allows us to tailor our schedules to what works best for us. I love the flexibility! My day-to-day includes anything from planning fun events for the Yelp Elite Squad to creating social media content and educating business owners on the benefits of Yelp. I love being able to support my community both on Yelp and out in real life. As a CM, we are always keeping up with hot new businesses opening in our areas and local events so we can help spread the word to the Yelp Elite Squad and beyond.

What is your favorite part of your role?

Being a CM is very fulfilling. It’s so amazing to hear about the impact Yelp has on a business after hosting a Yelp Elite event. For example, after having the Yelp Elite Squad share photos and spread the word about the awesome event they attended, the business may have a record sales day or have an Instagram Reel go viral! I am very proud to be making a difference in my community and in the lives of business owners.

Want to work with Rachel?

If you’re the go-to person when it comes to planning a night out, always ready with a recommendation for your city’s best or hidden hotspots, joining our Community team may be the perfect fit for you! Check out our open opportunities and apply today.

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