Millions of people use Yelp across the country to search and share experiences at all kinds of restaurants — from food trucks to Michelin-starred restaurants, and more. Not to mention plumbers, barber shops, phone repair technicians… but we’re here to talk about food. With the help of our Yelp community, who contributed more than 25… Read more
News
Consumer Alerts: We’re on the Lookout
As part of Yelp’s ongoing Consumer Protection Initiative, we’re announcing 232 Consumer Alerts that will serve as notices to our users of extreme attempts to manipulate business ratings and reviews on our platform. These alerts will generally be removed from the affected Yelp business page after 90 days if the offending behavior stops. Since 2004, Yelp’s… Read more
Consumer Alerts: Buyer Beware
Today, Yelp is announcing its latest round of 150 Consumer Alerts to inform the public of extreme attempts to influence business ratings and reviews on its platform. For 90 days, affected Yelp business pages will display a Consumer Alert. Why do we do it? Consumers deserve the best information, allowing them to make well-informed decisions…. Read more
Not Just Open for Business: Be Open to All
Today we’re excited to announce that Yelp is joining forces with Movement Advancement Project and more than 175 partner organizations on the Open to All campaign to build awareness and understanding of the importance of nondiscrimination laws and defend the bedrock principle that when businesses open their doors to the public, they should be Open… Read more
Bringing Restaurant Hygiene Scores to Yelp Pages Everywhere
For decades, cities have regularly inspected restaurants to ensure food safety, providing this information publicly to citizens. Unfortunately, this information is often buried on clunky “dot gov” websites beyond the easy reach of consumers. Or equally inconvenient, it’s accessible in the offline world, displayed somewhere in the physical business, and not always obvious to the… Read more
Regarding the European Commission’s Guilty Verdict Against Android
Yelp, which employs more than 5,000 people in America, applauds the action of the European Commission to restore competition in the marketplace. Commissioner Margrethe Vestager has removed the straight-jacket Google has placed on innovation with Android. This enforcement action will unlock a potential for incredible benefit for consumers. For example, if a developer wants to… Read more
A Case for the Internet: Hassell v. Bird
The Supreme Court of California today ruled in Yelp’s favor in Hassell v. Bird, a case that had threatened the rights of online platforms that allow people to freely share their thoughts and the billions of people that do so. In 2014, attorney Dawn Hassell sued her former client, Ava Bird, for allegedly defaming her… Read more
Introducing Popular Dishes on Yelp: Taking the Guesswork Out of What to Order
It’s safe to assume that you’re familiar with the hushed restaurant conversation that occurs after a drool-worthy dish arrives at your neighbor’s table. It’s usually followed by a frantic comparison to the menu, and a question to your server while you attempt to discreetly point at a stranger’s meal. We’re all too familiar with this… Read more
CBS “60 Minutes” piece on Google’s abuse of dominance
Tonight, CBS “60 Minutes” ran a segment about the size and power of Google. The piece speaks for itself and you should watch it: Google chose not to participate in the piece, instead offering the following written statement: “Our responsibility is to deliver the best results possible to our users, not specific placements for sites… Read more
Yelp is dedicated to consumer trust, whether displaying restaurant health scores or incorporating maternity care measures into Yelp business pages for hospitals that deliver babies. That’s why we are releasing a new round of 177 Consumer Alerts to highlight situations where someone may be going to extreme lengths to mislead consumers (e.g., offering people cash… Read more