Since 2004, over 40 million words of love and gratitude have been shared for local businesses on Yelp. To ring in Yelp’s 15th year we’re celebrating what 15 years of local love looks like in the reviews, gratitude, and experiences people have shared for local businesses since 2004.
Data
15 Most Photographed Businesses in the Midwest, According to Yelp
In celebration of fifteen years of Yelp, we tapped on the shoulder of our data scientists to find Yelp’s 15 most photographed businesses in the Midwest. These drool-worthy spots range from an art museum in Detroit to a famous horse track in Louisville. Methodology: This is an all-time list of the 15 most photographed businesses… Read more
Yelp Releases ‘Modern Love and Household Responsibilities’ Survey
Summer is well underway and that means pool parties, ice cream and fun in the sun. It also means doing not-so-fun things like mowing the lawn, fixing the AC, cleaning the pool and clearing out the garage. This got us thinking: how many hours a year do Americans spend on chores and how far will… Read more
Yelp Data Identifies Five Boomtowns Around The Country, Amid Sluggish Economy
Milwaukee. Honolulu. Portland, Maine. Memphis. Louisville. These five cities anchor metro areas with the country’s strongest combination of business growth and consumer demand, according to the Yelp Economic Average — an economic indicator that uses Yelp data to track the U.S. local economy and 50 top metros around the country. Far from the biggest and… Read more
The Rise of Korean Food and Ramen in America
Like the rest of America, at Yelp we’re big fans of Ali Wong’s newest rom-com, Always Be My Maybe. The movie got us thinking about Asian representation in film, as well as on our taste buds, so we decided to look at Yelp data for answers. It’s clear that certain Asian cuisines are experiencing a… Read more
Rosé all day? This summer is shaping up to look more like spritzer season. To celebrate the official start of summer, Yelp’s data science team took a dive into search and review data in order to understand which cocktails everyone will be enjoying this summer. To gather this data, we looked at reviews in the… Read more
Study: Customers Often Talk To The Manager Before Writing a 1-star Review
When all other attempts to serve a customer fails, bring in the manager. He or she will pull satisfaction out of a hat. Or at least that’s the hope. The data tells us a different story, however. By looking at the reviews that mentioned talking to a manager, we found that 80% resulted in a… Read more
Faster Service Leads To Better Reviews And Happier Customers
These days, it seems like nearly any impulse can be fulfilled as fast as we have them. Can’t remember a fact you learned in elementary school? Ask Siri. Need a ride? A driver will pick you up in 2 minutes. Looking for a rare book? Sit tight! You’ll have a copy in 2 days—it just… Read more
Customer Service Is The Secret To 5-star Reviews
When it’s time to eat and home cooking just won’t do, how do you pick a restaurant? Perhaps you’re looking for great tasting, mind-blowing cuisine. Or maybe you’re in the mood for something on the cheap. But how often do you say to yourself, “I’m looking for a restaurant that has GREAT customer service?” Probably… Read more
Yelp Celebrates Pride Month with First-Ever Top 20 Most Inclusive Cities
To celebrate Pride Month and the 50th Anniversary of the Stonewall Riots, Yelp is releasing the first-ever Top 20 Most Inclusive Cities and data mapping the rise of LGBTQ+ friendly businesses across the U.S, along with introducing a free ‘LGBTQ+ Owned Business’ decal. So how did Yelp’s data science team help pull together our Top… Read more