When consumers are in need of a product or service, the only thing that’s stopping them from potentially choosing your business, beyond discovery, is accurate information. Are you open all night? Is your business cash only? Is your phone number listed accurately? 93% of consumers say they are frustrated by incorrect business information online.* Updating… Read more
You know the feeling you get when you have a steady stream of new customers? Life is good. The opposite can also be true. If you notice your stream of new customers slows to a trickle, anxiety can build quickly. That’s why it’s important to find the right balance of loyal, repeat customers and new… Read more
A quick guide for staffing smart, and picking the right people to move your small business forward. Unless your first hire was in HR—you’re probably looking for a little help, as you start to staff your small business. And that’s a good call. It costs companies $4,000 to recruit a new employee, and 52 days… Read more
You just got a brand new customer from Yelp – congrats! All of the hard work you’ve been putting in both on and offline to grow your business has begun to pay off. Taking a step back, how are you measuring your efforts? How do you know what is working for you and what isn’t?… Read more
When you need help you want it right away. We want to hear from you and are ready to help address any of your questions. Depending on what that question is, you may want to get in touch with us a certain way. This quick guide will walk you through potential reasons you may want… Read more
Some told him it was a rash idea—but 15 successful retail locations later, Sal was sure he’d proved them wrong. When it comes time to expand their business, some entrepreneurs spend years sussing out the right location. They look at property values, highway access, available lots, taxes, and projected demographic shifts. Sal the Tire King… Read more
The cynics will say: you can’t just open a coffee shop anymore. There’s already one on every corner. That’s why when someone asks: “What does your company do?”—what they’re really asking is: “What does your company do that’s so dang special?” or “Why should your company exist?” Your value proposition is the answer to that… Read more
So you’ve just taken the next step to grow your business with Yelp…now what? Welcome to Yelp! We’re excited to feature your business when consumers search for a business like yours. Whether you’re a Yelp for Business Owners guru or seeing your account for the first time, it’s important to understand the tools that come… Read more
In every neighborhood there’s that one house. I’m sure you know it. The house where the Halloween decorations are up until December, the holiday lights are up until May, and you can still find last year’s Easter eggs all year round. As time goes on, things change (or at least they should). The same goes… Read more
Picture this, you’re at home cooking dinner one night when you notice a mouse scurry across the kitchen counter. Even though you love the movie Ratatouille, you probably aren’t excited by the idea of this rat hiding under your hat teaching you how to cook. You’d want this unwelcome guest out of your home as… Read more