Have you ever made more than two extra requests at a restaurant? Yes? Then you probably haven’t been on the other side and you don’t know what it feels like to remember 20 tables, all with special requests. People who work, or have worked in the restaurant industry know what I’m talking about when I… Read more
Restaurants
From banking to social calendars, today you can manage almost every aspect of your life from your phone. Why should your restaurant be any different? That’s where we come in! Our mobile-optimized view, a favorite but little-known feature of ours, allows you to easily manage your front of house from your phone. And yes, this… Read more
The restaurant industry is known for having a huge employee turnover rate. But hiring and training hostesses, servers, and bartenders is a time-consuming and often costly venture, which means it’s important to get it right on your first go and hire people who fit your business model and want to stick around for a while…. Read more
We’ve got big news: SeatMe is now Yelp Reservations! Today we’re introducing you to a new name and a new look for the same Yelp SeatMe you know and love. Drumroll, please: We’re excited to re-meet you as Yelp Reservations. Along with the new name, you’ll soon see a new icon in the app, as… Read more
Great food and hospitality are the most important factors for a restaurant’s success but they can only get your restaurant so far—the key to driving more customers through your door is marketing your restaurant and growing your online presence. According to the National Restaurant Association, 88% of adults use tech (online resources, mobile phone, etc.)… Read more
“The customer’s perception is your reality.” –Kate Zabriskie, author of How May I Help You When running a restaurant, trying to understand your diner’s perception is not always easy. If you’ve been open for years and years, then the customer is constantly changing. That means their perceptions are constantly changing, too. Each customer that walks through… Read more
Turn your last-minute cancellations into opportunities with Notify Me, now available for all Yelp Reservations restaurants. Notify Me allows diners to add themselves to a waiting list when they miss out on their preferred date and time. If that table opens up, they’ll get a text message with an option to book a reservation. Diners… Read more