Businesses

Yelp Reservation’s Improved Waitlist Management

Monday, May 13, 2019 • #Business Owners, #Restaurants, #Yelp Reservation

Yelp Reservations has upgraded the Waitlist Management features with a new look and feel. Why? Efficiency is the name of the game when running a smooth operation. By speeding up common iPad actions and making it easier for your staff to see important information at quick glance, you’re able to get more parties through the… Read more

Nowait Is Now Yelp Waitlist!

Tuesday, April 30, 2019 • #Business Owners, #Restaurants

We’ve got big news: Nowait is now Yelp Waitlist! Today we’re introducing you to a new name and a new look for the same Yelp Nowait you know and love. We’re excited to re-meet you as Yelp Waitlist. What does this mean for my restaurant? No action is required by you! Starting May 1 your… Read more

Businesses

5 Great Ways to Reach More Customers on Yelp

Friday, March 29, 2019 • #Business Owners, #Free Tools, #Restaurants

Looking to connect with more customers? From offering reservations to responding to consumer quote requests, managing your business page on biz.yelp.com is a super easy—and free—way to connect with customers. From responding to reviews to providing an accurate and timely quote, there are a ton of ways to use Yelp to reach people looking for… Read more

Businesses

How to Prepare Your Restaurant for Mother’s Day

Thursday, March 14, 2019 • #Business Owners, #Restaurants

Mother’s Day is the most popular day of the year to dine out. On such a busy day, it is important to optimize operations and add personal touches to make your diners feel extra special while they celebrate. We spoke with leading restaurant operators about how they prepare for Mother’s Day. Here’s what they had to… Read more

Nowait Diners are Fully Transitioning to the Yelp App

Tuesday, December 4, 2018 • #Restaurants, #Businesses, #Products

In March 2017, Nowait joined the Yelp family. The number of restaurants using Yelp Nowait has grown to just over 4,800 as of September 2018. To better serve your needs, the Nowait Guest App is moving to Yelp! Here’s everything you need to know: Is the Nowait Guest app going away? Yes, the Nowait Guest… Read more

Businesses

Preparing Your Restaurant for the Holidays

Tuesday, October 16, 2018 • #Business Owners, #Restaurants

If you blinked you may have missed it! The year is winding down and the holidays are almost upon us. The next couple of months are sure to be a busy time for both restaurants and customers alike. It’s important to get your restaurant prepared now so that managing your reservations will be one less… Read more

Businesses

Yelp NYC Event Recap: Marketing Your Restaurant in a Digital World

Wednesday, October 4, 2017 • #Business Owners, #Restaurants

On Monday night, a group of top NYC restaurateurs visited Yelp’s office to mix, mingle, and learn more about the hottest restaurant marketing tips and tricks. Guests walked away with knowledge about ways restaurants can get the most bang for their buck when choosing marketing strategies, the biggest social media trends and how Yelp turns… Read more

Businesses

The Dos and Don’ts of Food Photography

Tuesday, April 4, 2017 • #Business Owners, #Restaurants

We all know that people eat (figuratively) with their eyes, so it should come as no surprise that businesses who have 1-5 reviews and 10 photos on Yelp average 200% more user views than businesses with the same number of reviews and no photos. Having photos puts you one step ahead of the game. The next step? Good photos. This past week,… Read more

Businesses

Yelp Acquires Leading Restaurant Waitlist Service Nowait

Wednesday, March 1, 2017 • #Business Owners, #News, #Restaurants

Last year Yelp integrated Nowait, the industry’s leading waitlist system and real time seating tool. Today, we’re excited to announce that we’ve acquired Nowait, expanding our ability to enable hungry diners to get in line remotely and empowering restaurants to share real-time seating availability in the Yelp app. Waitlist functionality is the perfect complement to booking… Read more

Why You Should Be Excited About Unhappy Customers

Businesses

Why You Should Be Excited About Unhappy Customers

Tuesday, February 14, 2017 • #Business Owners, #Restaurants

What if unhappy customers were a good thing? Sure, they can be scary (ok, downright terrifying) but they can also pose as a unique opportunity to showcase your hospitality skills and win a loyal fan for life. This month, we spoke with Brian Mohr who oversees the account management and support team for Yelp Reservations…. Read more