Physically waiting in line at a restaurant is becoming a thing of the past. Waitlist apps make it easy for diners to use their mobile devices to put their name on the list for a table before they’ve even arrived, so they can wait their turn at home, in their car, or while window shopping… Read more
Even with concerns about the Coronavirus and shelter-in-place mandates keeping many of your customers at home, there’s still a great opportunity to connect and enjoy incredible flavors together virtually. Hosting a virtual cooking class is not only a fun way to engage your community online during these challenging times, but it also provides an opportunity… Read more
As Coronavirus restrictions begin to ease and many restaurants around the country move closer to reopening their doors, the term “contactless dining” is suddenly everywhere. No matter how you feel about that term, there’s no doubt that COVID-19 has ushered in a new era of low-contact dining, and restaurants are working hard to adapt. Diners… Read more
Entrepreneurs in hospitality are known to be creative and hardworking—thriving in this industry requires grit, grueling hours, and constant innovation. And while the current business environment has made it even more difficult, one of the bright spots has been seeing how restaurants and bars are innovatively adapting to the restrictive environments they’re forced to operate… Read more
COVID-19 and shelter-in-place orders have forced restaurants to quickly pivot their operations or temporarily close their doors. With new information emerging daily and regulations changing just as quickly, it’s no easy task to determine the best move for your restaurant. To discuss the factors that influence that decision and what to do once you’ve made… Read more
As a 20-year veteran of the Manhattan restaurant and bar scene, Darin Rubell has seen it all, from the aftermath of the September 11 terrorist attacks to the financial crisis of 2008 to the current Coronavirus pandemic. Throughout it all, in one of the world’s most competitive hospitality markets, he managed to start not one… Read more
Editor’s note: A version of this post first ran on author Josh Kopel’s blog. Josh is an entrepreneur, restaurateur, and host of Full Comp, a new podcast for the hospitality industry. When we emerge on the other side of this economic crisis caused by the Coronavirus pandemic, the restaurant industry—and the whole country—will look different…. Read more
With most restaurant dining rooms closed across the country due to COVID-19, it’s no surprise that takeout activity is through the roof. Strong demand for favorites like pizza and wings are driving a lot of business to restaurants in those categories, as evidenced by the fact that chicken-wing restaurants and pizzerias are up 93 percent… Read more
Restaurants and bars are some of the hardest hit by the Coronavirus, but they have also been some of the most creative when it comes to staying connected with their communities, from “emergency taco kits” to virtual tip jars. Here are a few of the most innovative and refreshing ways we’ve seen restaurants adapt their… Read more
The Coronavirus (COVID-19) pandemic has turned life upside down, and few industries have experienced as much pressure to completely change their operations as dine-in restaurants. Whether you’ve seen an impact already or are preparing your business for the changes that are likely to come, we’ve collected some helpful tips and ideas, inspired by what we’ve seen restaurants… Read more