Supporting Asian-owned businesses is more important than ever amid an alarming increase in violence targeting the Asian community and a long history of anti-Asian racism in the U.S. To help consumers show support and appreciation for Asian communities and businesses, we’re launching a new, searchable Asian-owned business attribute for Yelp Pages and amplifying the voices… Read more
When consumers are requesting quotes for a specific project, they’re looking for fast and detailed responses. They’re also likely checking out options from several businesses, so it’s important that your response stands out. To turn requests into actual jobs, it starts with winning over your customers with an effective response. Follow these tips that will… Read more
Home services are in constant demand—from plumbers that help with emergency situations to movers that transport families to their new homes. To ensure you’re securing these essential, everyday jobs, it’s important that potential customers know the basics of your business—like what services you offer and how far you travel for a job. Check out these… Read more
Think about the last time you bought something online, booked a trip, or looked up a recipe—you probably looked at reviews during that process. Reviews are a part of our everyday life, and consumers trust reviews. As a business owner, it’s about how you can start receiving those reviews. Receiving reviews—especially those first few reviews—can… Read more
When consumers come to Yelp, they’re ready to buy—90% of people make a purchase within a week. They’re looking for the right business to provide them with a specific service. But sometimes, especially with more complex jobs or services, consumers call around to get a quote or make an appointment. In those instances, consumers often… Read more
Female entrepreneurs are at the forefront of shaping a new business landscape—from identifying opportunities that serve specific customer needs to representing and providing for marginalized communities. Women represent 42% of all business owners (2019). To put that in perspective, that number was only 4.6% in 1972 (AMEX, State of Women-Owned Business Report). And although women… Read more
COVID-19 has affected all walks of life over the last year, especially small businesses as they experienced unprecedented challenges and disruptions. And while there are still significant marketplace impacts due to the pandemic, there are also many emerging opportunities for healing and growth. These ten actionable insights will help you identify those key opportunities in… Read more
The last year has been brutal for most businesses, and few industries have been harder hit than hospitality. Amid some very dark days, a bright spot has been hearing stories of perseverance and seeing our community come together to help each other out. So many smart people from the industry have generously shared their time,… Read more
When it comes to home services—from plumbing to house cleaning—it’s important that your customers not only feel safe, but also comfortable and confident in having you enter their home. By implementing specific marketing and customer service techniques, you can build customer trust and showcase to your customers that you are friendly, professional, and good for… Read more
In honour of Black History Month, Yelp is proud to celebrate and spotlight incredible local Black-owned businesses. Yelp Vancouver sat down with Nerissa Allen, founder and president of Black Business Association of BC, an organization dedicated to supporting Black entrepreneurs and businesses throughout BC and Canada. Read on to learn more. First off, thank you… Read more