Women make up only 9.9% of the construction industry, and Judaline Cassidy is on a mission to change that. She is a feminist plumber, public speaker, activist, and the founder of Tools & Tiaras, a nonprofit organization committed to advancing the interest of young girls and women in the trade industry. We spoke with Judaline… Read more
There’s a lot to celebrate this Pride Month, as chosen families and queer communities can soon reunite in the many bookstores, bars, and other small businesses that have become safe havens for LGBTQ+ people across the country. And yet, this Pride is also a reminder of the LGBTQ+ community’s continued fight for racial justice and… Read more
As pandemic-related guidelines and regulations continue to evolve, it’s important to keep your customers in the loop with basic details like how you’re currently operating and what safety measures you’re taking. Here are seven updates you can make to your Yelp Business Page to communicate that information, help you complete your profile, and appear more… Read more
Hosted by award-winning chef Nyesha Arrington and renowned restaurateur Philip Camino, the Happy Mouth podcast introduces listeners to a wide range of insights within the hospitality industry in bite-sized form, from the latest news to multigenerational stories. As thought leaders in the field, Nyesha and Philip join forces to deliver digestible, relevant, and impactful information… Read more
“With the pandemic, a lot of people saw Asian Americans as the virus itself which hurts a lot because there’s hate,” said Mathew Wong, co-founder of Tea and Milk in New York City. “As an Asian-American business owner, it’s rough because we don’t know what’s going to happen to our staff and business. All we… Read more
1. Update your Yelp Page Start by claiming your business on Yelp and updating your page. Make sure essential information is correct so customers can easily find you. This includes your website, phone number, and hours of operation. Other information to keep updated includes: Restaurant menusService or delivery areasBusiness or trade licenses That last one… Read more
Most of the regulars at Mina’s World have never stepped foot inside. The Philadelphia cafe opened just 18 days before COVID-19 shut down the city, dashing any hopes for a bustling hangout spot. Knowing they had to reimagine their business model, co-owners Sonam Parikh and Kate Egghart found a way to serve the community from… Read more
Since the dawn of civilization, people have loved to complain by leaving negative reviews. The oldest known form of writing—cuneiform—dates back to around 3200 BC, so naturally, the oldest known scathing review surfaced a few millennia later. In 1750 BC, a man named Nanni wrote a harsh complaint to a copper merchant named Ea-nasir, claiming… Read more
Most people agree that wasting food is wrong, especially those who have built their businesses and careers around the food experience. Yet 40% of the food we produce gets wasted and sent to the landfill. According to a 2018 ReFED report, U.S. restaurants are estimated to throw away nearly 23 billion pounds of food each… Read more
Getting a glowing review from a customer feels amazing. But on the other hand, when a negative one comes in (which it inevitably will), it can feel very deflating. When that happens, remember that a bad customer review isn’t always bad for business. Even world-famous landmarks and scenic destinations get bad reviews. For example, David… Read more