Women make up only 9.9% of the construction industry, and Judaline Cassidy is on a mission to change that. She is a feminist plumber, public speaker, activist, and the founder of Tools & Tiaras, a nonprofit organization committed to advancing the interest of young girls and women in the trade industry. We spoke with Judaline… Read more
When consumers are requesting quotes for a specific project, they’re looking for fast and detailed responses. They’re also likely checking out options from several businesses, so it’s important that your response stands out. To turn requests into actual jobs, it starts with winning over your customers with an effective response. Follow these tips that will… Read more
Home services are in constant demand—from plumbers that help with emergency situations to movers that transport families to their new homes. To ensure you’re securing these essential, everyday jobs, it’s important that potential customers know the basics of your business—like what services you offer and how far you travel for a job. Check out these… Read more
When consumers come to Yelp, they’re ready to buy—90% of people make a purchase within a week. They’re looking for the right business to provide them with a specific service. But sometimes, especially with more complex jobs or services, consumers call around to get a quote or make an appointment. In those instances, consumers often… Read more
When it comes to home services—from plumbing to house cleaning—it’s important that your customers not only feel safe, but also comfortable and confident in having you enter their home. By implementing specific marketing and customer service techniques, you can build customer trust and showcase to your customers that you are friendly, professional, and good for… Read more
A good locksmith uses a quality product. But a great locksmith encompasses much more than that: dependability, reliability, and honesty. Meet Jay Sofer, founder of New York City business Lockbusters. Jay knows that his reputation is everything, and his commitment to excellence is how he’s found so much success. His customers rely on him to… Read more
When you’re in the air conditioning business in Texas, desperate calls from overheated homeowners are a part of daily life. And not so infrequently, they happen in the middle of the night. Dealing with major home repair issues like this in a way that leaves the customer happy isn’t as easy as it seems. But… Read more
The mission of Denver-based Helix Painting is “to revitalize and enhance your home with unparalleled quality and service.” Owners Vanessa and Brandon Homuth are passionate about running a business that works hard to delight customers, and with the pandemic keeping people at home, they’ve been able to help customers freshen up their homes more than… Read more
Looking for a way to let customers know what services you offer? How about how far you’d be willing to travel for a job? You can do both from your Yelp Business Page within the service offerings and service area sections. How to add your service offerings Your service offerings let Yelp users know what… Read more
This week’s installment of Behind the Review features our first home services business: Temp Rite Services, a heating and cooling company in the small North Carolina town of Yadkinville. That’s not the only first, though. Enter this week’s reviewer, Sam A., a self-described “meat and potatoes” guy, who wrote this business’ very first Yelp review. … Read more