Our Women’s History Month efforts at Yelp focus on education, celebration and calling attention to the barriers that still stand in the way of gender equality. This includes honoring the impact women have made on U.S. History, highlighting employees across the company, featuringwomen-owned businesses, supporting women-focused nonprofits, and igniting intersectional conversations that spur action. Out… Read more
Customer loyalty can be worth up to 10 times as much as a single purchase, according to the Office of Consumer Affairs. Every first time customer that engages with your business has the potential to be a loyal customer. By providing an incredible customer service experience you are more likely to have a happy customer,… Read more
Your Step-By-Step Guide To Business Licenses Everyone loves Girl Scout Cookies. Seeing their booth set up is a sure-fire way to make your day. Did you know even they need permits and business licenses to sell their treats? Getting a business license may involve a bit of a process, but they are required and come… Read more
Webinars are a great education resource. They’re typically hosted by experts and have a lot of great information. The challenge can be getting them to fit into your schedule. Things come up. What was once a wide open Tuesday morning can quickly turn into a jam-packed day. That’s why we’re excited to now offer our… Read more
How To Set Effective Business Goals “If you don’t know where you’re going, any road will get you there.” – Lewis Carroll Let’s say that your business is like a boat. Now, imagine that your business goals are the destination you want to reach. To avoid shipwreck, you’ll need to have clear goals and… Read more
Now that your Yelp page has photos, business hours, a website to navigate to, and all the basic information your customers need, it’s time to make things a little more enticing. A Yelp Check-in Offer is a free tool that helps your business stand out from the rest and brings more traffic to your door…. Read more
The Review is our new small business newsletter focused on providing news, advice, and tips to help you start, run and grow your business. Each edition will focus on one challenge business owners face and will contain tools to help you overcome those challenges and gain an edge in your marketplace. Why Subscribe To The… Read more
You probably wear a lot of hats when it comes to your business. Whether it’s hiring staff, checking inventory, or selling your product, business owners are accustomed to fulfilling countless responsibilities every day. It can be challenging for business owners to effectively manage their time. Proper time management creates a chain reaction of increased efficiency…. Read more
Running a business takes enough time as it is. Operating multiple locations comes with its own set of challenges. It can be a struggle to streamline practices across all of your locations. One of those practices includes engaging with customer reviews consistently and quickly. Hurdles for multi-location businesses might include the amount of time it… Read more
How do you keep your customers talking about your business even after they leave? A businesses’ wow factor is not usually based on an incredible product, it’s the attention to detail and customer service that sets them apart. It’s important to be intentional in crafting your customer experience. The recipe for a wow factor has… Read more