When consumers search on Yelp, they’re looking for a business that can satisfy their needs in a service or product. They’re reviewing different listings, comparing details, and soaking in all the information to help guide their decision. This specifically may include scrolling through photos, reading reviews, learning about the history of the business, and more. … Read more
Small businesses operate in a dynamic environment. Staying on top of the changes can be a challenge, but it’s crucial to help you stay on top of the competition. At Yelp, we have experts with a bounty of information to share. The Yelp Business Blog newsletter delivers expert insights to your inbox, covering everything from… Read more
After more than a year of pandemic pivots and safety precautions, small businesses across the country can finally open their doors. Now is the time to reunite with regulars, raise your profile, and build more excitement for your business. At the same time, it’s crucial to stay tuned into the best ways to support your… Read more
There’s a lot to celebrate this Pride Month, as chosen families and queer communities can soon reunite in the many bookstores, bars, and other small businesses that have become safe havens for LGBTQ+ people across the country. And yet, this Pride is also a reminder of the LGBTQ+ community’s continued fight for racial justice and… Read more
As pandemic-related restrictions lift and you prepare to fully reopen, there are basic details your customers need to know, including how you’re currently operating and what safety measures you’re taking. Here are seven updates you can make to your Yelp Business Page to communicate that information, help you complete your profile, and appear more frequently… Read more
Supporting Asian-owned businesses is more important than ever amid an alarming increase in violence targeting the Asian community and a long history of anti-Asian racism in the U.S. To help consumers show support and appreciation for Asian communities and businesses, we’re launching a new, searchable Asian-owned business attribute for Yelp Pages and amplifying the voices… Read more
When consumers are requesting quotes for a specific project, they’re looking for fast and detailed responses. They’re also likely checking out options from several businesses, so it’s important that your response stands out. To turn requests into actual jobs, it starts with winning over your customers with an effective response. Follow these tips that will… Read more
Home services are in constant demand—from plumbers that help with emergency situations to movers that transport families to their new homes. To ensure you’re securing these essential, everyday jobs, it’s important that potential customers know the basics of your business—like what services you offer and how far you travel for a job. Check out these… Read more
Think about the last time you bought something online, booked a trip, or looked up a recipe—you probably looked at reviews during that process. Reviews are a part of our everyday life, and consumers trust reviews. As a business owner, it’s about how you can start receiving those reviews. Receiving reviews—especially those first few reviews—can… Read more
When consumers come to Yelp, they’re ready to buy—90% of people make a purchase within a week. They’re looking for the right business to provide them with a specific service. But sometimes, especially with more complex jobs or services, consumers call around to get a quote or make an appointment. In those instances, consumers often… Read more