There’s a lot to celebrate this Pride Month, as chosen families and queer communities can soon reunite in the many bookstores, bars, and other small businesses that have become safe havens for LGBTQ+ people across the country. And yet, this Pride is also a reminder of the LGBTQ+ community’s continued fight for racial justice and… Read more
When partners Sonam Parikh and Kate Egghart decided to open Mina’s World, they set about creating the workplace they always wished they had. Colorful drinks, a cheerful space, and accessible prices are the hallmark of this year-old cafe and community hub, the first QTPOC-owned coffee shop in Philadelphia. But in building their dream workplace from… Read more
For a small business to truly thrive, there are two important factors: authenticity and creativity. For Mathew Wong, co-founder and CEO of Tea and Milk in New York City, these were absolute priorities. To stand out in the very competitive market of bubble tea, they had to create and market a product that would rise… Read more
As pandemic-related restrictions lift and you prepare to fully reopen, there are basic details your customers need to know, including how you’re currently operating and what safety measures you’re taking. Here are seven updates you can make to your Yelp Business Page to communicate that information, help you complete your profile, and appear more frequently… Read more
Hosted by award-winning chef Nyesha Arrington and renowned restaurateur Philip Camino, the Happy Mouth podcast introduces listeners to a wide range of insights within the hospitality industry in bite-sized form, from the latest news to multigenerational stories. As thought leaders in the field, Nyesha and Philip join forces to deliver digestible, relevant, and impactful information… Read more
Being a business owner comes with huge responsibilities and a constant influx of challenging situations. But in certain industries—like mental health and addiction—the duties go above and beyond just running a business. Dr. Sarah Church founded Wholeview Wellness in New York City because she felt like there was something missing in the therapeutic community—she saw… Read more
“With the pandemic, a lot of people saw Asian Americans as the virus itself which hurts a lot because there’s hate,” said Mathew Wong, co-founder of Tea and Milk in New York City. “As an Asian-American business owner, it’s rough because we don’t know what’s going to happen to our staff and business. All we… Read more
1. Update your Yelp Page Start by claiming your business on Yelp and updating your page. Make sure essential information is correct so customers can easily find you. This includes your website, phone number, and hours of operation. Other information to keep updated includes: Restaurant menusService or delivery areasBusiness or trade licenses That last one… Read more
It can be difficult to satisfy the wide variety of customer expectations while also maintaining the integrity of your business. For Chef Lucas Sin of Nice Day Chinese in New York City, he takes on this challenge with pride—recognizing and delivering what his customers want and also honoring the core values and mission upon which… Read more
Most of the regulars at Mina’s World have never stepped foot inside. The Philadelphia cafe opened just 18 days before COVID-19 shut down the city, dashing any hopes for a bustling hangout spot. Knowing they had to reimagine their business model, co-owners Sonam Parikh and Kate Egghart found a way to serve the community from… Read more