Entrepreneurs are a brave, tough, and independent lot. It takes more than a little tenacity to run a successful business. But this magical combination can be troublesome when it comes to asking for help, especially when you’re used to having control of all parts of your business. It starts with delegation. This word can be… Read more
Yelp’s first-ever Black in Business Summit will take place on Wednesday, Aug. 25 featuring dynamic business owners and business builders for a day of panel discussions, fireside chats, and workshops. Kicking off at 11 a.m. ET, this free, virtual event will provide a forum for business leaders in all industries to share insights and learn… Read more
For Akron Honey founder Brent Wesley, running a successful urban honey business is about building a community and making a change in his Akron, Ohio neighborhood, one vacant lot at a time.
When consumers search on Yelp, they’re looking for a business that can satisfy their needs in a service or product. They’re reviewing different listings, comparing details, and soaking in all the information to help guide their decision. This specifically may include scrolling through photos, reading reviews, learning about the history of the business, and more. … Read more
Whether your business is large or small, new or seasoned, growth is often a very exciting prospect. It can also be risky and rewarding. Through my years of experience—from starting my career at Ernst & Young to being CEO of a company that found success through sound and rapid growth—I discovered a pattern when it comes… Read more
It’s no secret that social media is one of the most powerful marketing tools for your business. Delivering an impactful message is crucial to converting potential customers into sales, but it’s also important to know who those online audiences are and what they’re looking for at that time. One of the biggest factors in that… Read more
“I learned all about Yelp because of a negative review.” That’s Nic Faitos, founder of New York City’s Starbright Floral Design. In the early days of Yelp, he was notified that someone had left him a negative review. “When I first discovered it, I said, ‘Holy mackerel, what is this?’ And my Mediterranean temper took… Read more
At first glance, The Cell might look like a typical brownstone or apartment complex in Chelsea, New York. But if you look closely, you’ll see a unique art fixture scaling the exterior: a floating human cut-out amongst a collection of ropes, tubes, lights, and more. Now what’s inside? An art experience that’s even more out… Read more
The financial toll of the COVID-19 pandemic hit business owners hard from the first shutdowns onward. Struggling to pay employees and themselves, over a third of small business owners dipped into their personal finances—often using personal credit cards—to keep their operations going. Now that the pandemic is on its way out, it’s time to learn… Read more
Bill Gates once said, “Your most unhappy customers are your greatest source of learning.” The question then is, how do you make those unhappy experiences—mostly in the form of negative reviews—into learning opportunities for you and your business? Most of the time, online reviews are the most authentic form of feedback you can receive for… Read more