Did you know that a loyal customer spends 67% more than a new customer? Earlier this month, Yelp WiFi hosted a webinar all about customer loyalty. The goal was to help business owners create a strategy for building loyalty. Times have changed, loyalty doesn’t just mean customers that regularly return to your business. It means customers who go out of their way to seek out your brand and hopefully talk about your business to their friends, family or online following.
There are a lot of ways to drive loyalty. There are classic loyalty builders like punch cards or monthly newsletters to even more advanced tools in the customer loyalty landscape like WiFi marketing. This webinar covers it all. Whether it’s starting small and implementing a new tool for the first time or increasing your system’s sophistication, there will be a tool for you. Watch the recording of below to learn more.
Check out more recorded webinars on the webinars page.
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