Vos avis sur Yelp : Restez concentrés sur le Positif !

March 9, 2015

En tant qu’être humains, nous avons naturellement l’habitude de nous concentrer sur nos erreurs et nos défauts, ce qui peut être également le cas lorsqu’un client écrit un avis négatif sur votre commerce. Mais saviez-vous que 67% des 71 millions d’avis sur Yelp* sont des avis 4 et 5 étoiles?

Aussi, cette semaine, prenez un moment pour remercier vos clients satisfaits. Vous pouvez leur envoyer directement un message de remerciement court mais agréable ou vous pouvez poster quelques commentaires publics pour montrer aux futurs consommateurs visitant votre page que vous avez un excellent rapport avec vos clients. Quel que soit votre choix, vous ferez passer votre relation client à un autre niveau et vous vous connecterez avec vos clients via une plateforme qui aime généralement vraiment mettre en valeur les meilleurs commerces locaux.

Lancez-vous maintenant en vous connectant dès aujourd’hui sur Yelp pour Professionnels !

*au quatrième trimestre 2014

The information above is provided for educational and informational purposes only. It is not intended to be a substitute for professional advice and may not be suitable for your circumstances. Unless stated otherwise, references to third-party links, services, or products do not constitute endorsement by Yelp.

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