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Using Yelp Connect to share updates in response to the Coronavirus

As businesses evolve with these challenging times and adjust their operations and focus, many are also changing their approach to technology and customer communication. 

Yelp Connect is a quick and easy way to share updates with customers on Yelp, and businesses are getting creative with how they’re using the feature to share business changes and describe the new ways they’re serving their communities. 

J&M Diner

Framingham, Mass.
J&M describes how it’s using Yelp Waitlist to manage its takeout orders: Just add your name, and when it’s your turn, they’ll call you to take your order.

Lookin’ Good Salon

Marietta, Ga. 
This salon shares best hair practices and tips while you’re waiting for your next visit.


New York 
Southern barbeque Pies-n-Thighs uses Yelp Connect to show its new delivery zone.

PureSana Salon

Southlake, Texas
PureSana is open on a limited schedule for customers to come pick up products curbside.

Los Agaves

Santa Barbara, Calif.
This Mexican restaurant in Central California promotes discounted gift cards, with the proceeds going to its employees.

Jianghu Restaurant

East Setauket, N.Y.
Neighborhood Chinese restaurant Jianghu highlights that they are offering special discounts for hospital employees.

Lifetime Montessori School

San Diego
This update shares the options for a virtual tour of the elementary program or a live Zoom meeting with the director.


The Fitness Joint

Scottsdale, Ariz.
This gym showcases its online workouts via Zoom, how long they last, and that no equipment is needed.

The Monk’s Kettle

San Francisco
This neighborhood tavern shared its online sale of 200 bottles of vintage Cantillon—dubbed “The Cantillon Stimulus Package”—along with a link to the sale.

TDC Jewelry

Deer Park, Ill.
This jeweler shares that they are open for virtual ring consultations, linking to a page on their site that gives more information on how to connect.

Edelweiss Restaurant

Colorado Springs, Colo.
Edelweiss uses a special graphic to show offerings via its drive-thru service window, plus an option for to-go beer and wine.

Hamilton’s Grill Room

Lambertville, N.J.
This seafood and steak restaurant links to a donation fund that will support the servers.

Yelp has also teamed up with GoFundMe to make it easy for people to support local businesses, plus there will be up to $1 million in matching donations.

Burma Superstar

Alameda, Calif.
San Francisco-area favorite Burma Superstar shares that their four locations are open for take-out and delivery, what their hours are, and how to place an order.

3 Times

New York
This New York hot spot known for its dumplings shares a detail-packed update with specific details for each location.

Boilery – East Village

New York 
Boilery shares that it is offering its new “no-contact” delivery plus a link for orders.

This information was accurate at the time of publication, but because things are constantly changing, we suggest checking with the business directly regarding any information listed here.

The information above is provided for educational and informational purposes only. It is not intended to be a substitute for professional advice and may not be suitable for your circumstances. Unless stated otherwise, references to third-party links, services, or products do not constitute endorsement by Yelp.

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