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Retour aux basiques : Revisiter Yelp pour les Professionnels



Cela fait un bon moment que vous ne vous êtes pas connecté sur Yelp pour Professionnels. Aussi, prenez quelques minutes aujourd’hui pour renouer avec la suite d’outils gratuits que Yelp fournit aux gérants de commerce. Vous ne savez pas par où commencer? Voici quelques liens à revoir une fois que vous êtes connecté :

  1. Activité : Profitez des statistiques sur les avis des utilisateurs et sur les relations clients pour visualiser les performances de votre page de commerce sur les derniers 24 mois afin d’évaluer les tendances saisonnières et les périodes de croissance de votre commerce. Vous pourrez également analyser le flux d’activité de la clientèle. Celui-ci vous donnera des informations supplémentaires sur les actions des utilisateurs en temps réel une fois qu’ils atterrissent sur votre page de commerce.
  2. Informations sur votre commerce : Cela n’a jamais fait mal de vérifier encore une fois que vos horaires sont toujours exacts, que le lien vers votre site internet est correct et que la partie qui informe sur vos spécialités est bien remplie. Saviez-vous que vous pouviez ajouter jusqu’à 1500 caractères d’information à propos de ce qui vous rend si spécial ? Sinon, il est temps d’en profiter!
  3. Message au commerce : Pensez à activer la fonction « message au commerce » sur votre page de commerce Yelp si vous souhaitez recevoir des messages de clients potentiels qui essaient de trouver le meilleur commerce pour répondre à leurs besoins ou s’ils sont dans l’impossibilité de trouver l’information qu’ils cherchent sur Yelp ou sur le site internet de votre commerce. Vous pouvez répondre aux messages via l’application mobile de Yelp pour les Professionnels ou vous pouvez répondre directement à l’e-mail que Yelp vous envoie chaque fois qu’un client potentiel vous a envoyé un nouveau message.

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The information above is provided for educational and informational purposes only. It is not intended to be a substitute for professional advice and may not be suitable for your circumstances. Unless stated otherwise, references to third-party links, services, or products do not constitute endorsement by Yelp.

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