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New page features to communicate business changes during COVID-19



Things are changing constantly during these challenging times, and businesses are striving to find ways they can more conveniently service their customers. To help communicate those changes, there are now a number of COVID-19-relevant options for Call to Action and Business Highlights. Read more about the updates below; and see instructions on how to add/edit them.

Pre-set Call to Action options

Choose from pre-set Call to Action descriptions, created by Yelp to make it quick and easy to communicate the offers and services your customers need to know about right now.

These suggested descriptions are based on your business category. For example, restaurants can select “Delivering during COVID-19,” service providers can use “Now offering virtual estimates,” and fitness studios can display “Now offering online classes.” These descriptions are offered as suggestions, and you are able to customize your own Call to Action at any time.

Here is how to set up your Call to Action. Note that different business categories will see different suggested options. Visit the Call to Action tab within your Yelp for Business account to see your relevant options.

Business Highlights badges

New badges allow you to showcase your business’s availability and offerings during COVID-19. Up to six badges will be displayed on your business page, the first two being displayed with your business in Yelp search results. You can change your Business Highlights or re-order them at any time.

Here is how to set up Business Highlights.

Additional reminders for updating your business page

If you have questions or if there is anything else we can do to help, get in touch by logging into your Yelp for Business account for Yelp contact details. Our customer success and account teams are fully staffed and ready to assist.

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The information above is provided for educational and informational purposes only. It is not intended to be a substitute for professional advice and may not be suitable for your circumstances. Unless stated otherwise, references to third-party links, services, or products do not constitute endorsement by Yelp.

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