¡Céntrate en lo positivo!

March 9, 2015

¿Sabías que el 67% de los 71 millones de comentarios que hay en Yelp* tienen una valoración de entre 4 y 5 estrellas? Con estos datos, hoy hemos decidido centrarnos en lo positivo.

Busca un momento esta semana para dar las gracias a todos tus clientes satisfechos que han escrito cosas positivas sobre tu negocio. Recuerda que puedes hacerlo de una forma pública, para que lo vean el resto de personas y mostrar tu cercanía, o bien a través de un mensaje directo. Sea cual sea la forma que elijas, el objetivo es ofrecer una atención al cliente excelente y conectar con tus clientes, teniendo en cuenta que Yelp es una comunidad de personas que apoyan al comercio local.

¿Nos ponemos manos a la obra? ¡Comienza hoy mismo accediendo a Yelp para propietarios de negocio!

* Datos obtenidos a partir del Q4, 2014.

The information above is provided for educational and informational purposes only. It is not intended to be a substitute for professional advice and may not be suitable for your circumstances. Unless stated otherwise, references to third-party links, services, or products do not constitute endorsement by Yelp.

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