Whether you’re fielding an incoming message or tracking customer actions on your page, the Yelp for Business mobile app gives you access to your account on the go. Available on both iPhone and Android, the app offers easy account management and navigation—like adding your holiday hours, responding to a positive review, or monitoring your advertising budget.
Download the Yelp for Business app, then check out the top 10 benefits of using the app:
1. Respond to messages on the go
You can easily chat with potential customers through the mobile app while you’re away from your office. Responding to messages, leads, and job requests (and doing it quickly) is crucial to secure potential customers.
2. Stay informed with push notifications
Push notifications keep you aware of important things happening on your Yelp Page, like messages and reviews coming in or photos being posted. You can customize what notifications you receive so that you’re being alerted of the things that matter most to your specific business.
3. Monitor performance at a glance
Keep tabs on your page’s activity with one tap. See how many users are viewing your page, keep track of leads, and understand how many times your business is appearing in search results.
4. Make updates to your Yelp Page
Make changes to your Yelp Page on the go. Adjust what services or dishes you offer, alter your hours as business changes, or post updates to consumers. COVID 19-related updates are also easy to make as restrictions and guidelines continue to evolve.
5. Get customer support
The app makes it easy to get support from our team. There’s an easy 1-click “call us” to get on the phone with a customer support representative.
6. Respond to reviews quickly
Responding to reviews quickly is important for managing customer relationships. For example, when businesses respond to negative reviews quickly, customers often improve their star rating.
7. Upload photos easily
Make your page more attractive by taking and posting photos easily through the app. This can lead to more business and more engaged customers. The app also tells you what your most liked photo is.
8. Manage paid features
With the app, you can purchase and update both Page Upgrades and Yelp Ads. Review your campaign performance and see how customers are engaging with your ad. You can also design your ad with the content you want and target it to your desired audience. Note that this can also be done on desktop.
9. Pick up right where you left off
No need to sign in every time. Messages are saved as drafts, and the last business you signed into stays selected the next time the app is opened.
10. Get access to blog resources
On the app home page, there are a few different places where you can access extra information about the feature you’re exploring. For example, when you’re looking at the photos section, you can check out tips for choosing the right photos for your business.
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The information above is provided for educational and informational purposes only. It is not intended to be a substitute for professional advice and may not be suitable for your circumstances. Unless stated otherwise, references to third-party links, services, or products do not constitute endorsement by Yelp.