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5 Great Ways to Reach More Customers on Yelp

Attracting more customers on Yelp

Looking to connect with more customers? From offering reservations to responding to consumer quote requests, managing your business page on is a super easy—and free—way to connect with customers. From responding to reviews to providing an accurate and timely quote, there are a ton of ways to use Yelp to reach people looking for businesses like yours. Here’s a quick snapshot of the convenient and easy features you can take advantage of.

What free tools can I use to grow my business?

Millions of people are on Yelp looking for businesses like yours; show them why they should choose you. Claiming your free business page will open up a range of ways for you to get more visibility with customers looking for businesses like yours. Here are a few of the free tools you can use when you claim and manage your page.

  • Upload photos to showcase the best of your business
  • Connect directly with your community by responding to reviews
  • Get the info you need by seeing what’s happening on your page in real time.
  • Track clicks, calls, page visits, and learn more about your potential customers.

Drive more leads with messaging on Yelp

Want to connect with consumers looking for exactly what you do? Be it building a new deck, unclogging a sink, or booking appointments, enabling customers to message you with your free Yelp page is an easy, direct way to communicate with people looking for businesses like yours. Provide estimates, book appointments, streamline your follow up, and ask specific questions directly. Whether you’re a plumber, hair stylist, or landscaper, enabling customer messaging is as easy as claiming your page.

Managing your business page is an effective and easy way to engage customers on Yelp––new and returning. We would love to help you get involved and add or use these tools to connect you with millions of people out there on Yelp. Tell your story your way and turn page visitors into customers by managing your business page on By taking advantage of these free tools you can more easily turn page visitors into customers, and customers into repeat customers. Sounds good? Sounds great.

Now you know a few of the free features you can get started with, but have you had a chance to explore? Here are four more ways to highlight the best of your business and stand out on Yelp.

What other features can I use that customers love?


Let customers find and order all in one place

Want to connect with nearby diners, ready to buy? Take orders from consumers searching for a place to eat, order take-out, or delivery. Your potential customers can find you and order all in one place with Yelp’s Grubhub integration. Create streamlined information, helping customers get to know your business and helping you connect with the right customers.

Reservations right at the point of search

Looking to reach more diners and save money? Offering reservations on your Yelp page will make it easier to capture the attention of customers and fill your tables. With 78% of users searching for a restaurant on Yelp, and 92% of those users booking and purchasing after a search, using Yelp Reservations will be a boost for your business. In addition to being an easy way for consumers to book at your restaurant, Yelp Reservations allows diners to view availability, and enables you to keep track of your floor and service team from any device, anywhere in the world.

Help customers wait how they want

Drive more diners to your restaurant by providing accurate wait times to guests with Waitlist. Communicate with customers via two-way texting, allowing for more precise time quotes. Pace your shift, inform walk-ins accurately, and optimize turn times. In case of a cancellation, you can automatically fill openings from a pool of waitlisted diners. No waiting means delighted customers, and delighted customers are repeat customers. In fact, 81% of diners say they’re more likely to come back to a restaurant with Waitlist––that’s pretty awesome.

Drive more customer loyalty with Yelp Cash Back

A great way to capture customers is through participating in Yelp Cash Back, card link technology that offers our users a seamless way to get up to 10% cash back at brick and mortar stores. Consumers can link their credit or debit cards to their Yelp account, and participating restaurants and shops can help users get money back, which is a bonus your customers will appreciate, creating loyalty and repeat business for you. If you are interested in participating as a business owner, please email us at:

The information above is provided for educational and informational purposes only. It is not intended to be a substitute for professional advice and may not be suitable for your circumstances. Unless stated otherwise, references to third-party links, services, or products do not constitute endorsement by Yelp.

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