Posts by Tia Agnew

Tia Agnew, founder of The Joy Pilot, is a business success coach and serial entrepreneur based out of Gulfport, Florida. Before taking off as The Joy Pilot, Tia was the founder and CEO of New Day Craft, a manufacturer, wholesaler, and retailer of craft mead and hard cider. She brings nearly 20 years of hard-won small business experience, sharing lessons for success in business and life.

4 posts

Businesses

Measure, manage, improve: the path to operational success

May 18, 2022

Business success depends on a myriad of factors that, when working in synergy, are responsible for a well-functioning operation. But how do you truly know you’re successful? The best way…

Businesses

7 secrets to happy and successful employees

March 8, 2022

Your employees are the lifeblood of your business, the messengers of your company’s mission, ethics, and worldview. They are the conduit between customer and product, not only ensuring a successful…

Businesses

How to remove friction from the customer experience

January 7, 2022

Highly successful businesses share a common trait: They’ve made the customer experience effortless. And we’re not just talking about the transaction. They optimize each facet of customer interaction. Things happen…

Businesses

Getting help when you need it: a business owner’s guide to delegating

July 27, 2021

Entrepreneurs are a brave, tough, and independent lot. It takes more than a little tenacity to run a successful business. But this magical combination can be troublesome when it comes…