Posts by Tia Agnew

2 posts

How to remove friction from the customer experience

January 7, 2022

Highly successful businesses share a common trait: They’ve made the customer experience effortless. And we’re not just talking about the transaction. They optimize each facet of customer interaction. Things happen…

Businesses

Getting help when you need it: a business owner’s guide to delegating

July 27, 2021

Entrepreneurs are a brave, tough, and independent lot. It takes more than a little tenacity to run a successful business. But this magical combination can be troublesome when it comes…