Posts by Sam Mashal

2 posts

How to respond to critical reviews

April 7, 2021

Getting a glowing review from a customer feels amazing. On the other hand, when a critical one comes in (which it inevitably will), it can feel very deflating. When that…

Businesses

6 tips for handling difficult customers

February 17, 2021

Encountering difficult customers is inevitable, and they come in all shapes and sizes—from the angry one who is never satisfied to the impatient one who can’t wait a second longer.…

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