Articles by Amanda Retzer:
The best advice we heard from businesses in 2020
Through all of the challenges and hardships of 2020, small businesses have exhibited more resilience and strength than ever. With that, this year has also produced an abundance of priceless advice and tips from business owners across the country. Check out the most valuable insights we heard in our interviews throughout the year. 1. Be… Read more
Behind the business: Kush Hospitality and its eclectic celebration of Miami
An ‘80s-themed milkshake bar. The oldest operating Jewish deli in Miami-Dade. An 18-tap craft beer hotspot. A sustainably and locally sourced burger joint. What could all of these different concepts possibly have in common? Welcome to Kush Hospitality. Matthew Kuscher, known by his friends (and now us) as Kush, opened his first restaurant in 2011… Read more
Open to All diversity and inclusivity toolkit for businesses
Yelp launched the Open to All attribute in 2018 in partnership with Open to All, encouraging businesses to make the commitment to creating safe, welcoming, and inclusive spaces for customers, employees, and communities. Over half a million businesses have since activated the Open to All attribute on their Yelp Business Pages. Alongside adoption of the… Read more
The restaurant industry guide to restructuring
“Initially, we called this a reopening guide. It’s not. This isn’t about reopening—this is a full reset. We have a massive opportunity to thrive after this pandemic, but it’ll only happen if we spend today solving tomorrow’s problems. We need to look to the future and create solutions that will resonate in the months and… Read more
Celebrating Latinx Heritage Month: business resources, tips, and more
To celebrate Latinx Heritage Month and the rich, vibrant culture of this community, we compiled some of our best resources and tips to help Latinx-owned businesses succeed and thrive—now and throughout the entire year. We’re also partnering with Momento Latino, an organization dedicated to serving the needs and concerns of the Latinx community, to launch… Read more
Celebrando el Mes de la Herencia Latinx: recursos de negocios, consejos y más
Para celebrar el Mes de la Herencia Latinx y la cultura rica y vibrante de esta comunidad, compilamos algunos de nuestros mejores recursos y consejos para ayudar a las empresas dueños empresarios Latinx a tener éxito y prosperar, ahora y durante todo el año. También nos estamos asociando con Momento Latino, una organización dedicada a… Read more
How to get started on Yelp
Congratulations on your new business and welcome to Yelp! Once you’ve claimed your business, you can attract new, high-intent customers by building your Yelp Business Page. Millions of people use Yelp every day to search for businesses, and they’re ready to buy—in fact, 90% of people make a purchase within a week—so let’s make sure… Read more
The future of restaurants: technology, trends, and transparency
COVID-19 has brought challenges to the restaurant industry that no one could have predicted, but it’s also created opportunities. While some restaurants quickly pivoted to online ordering and expanded delivery radiuses, others proactively planned for the moment when they’d be able to open their doors again. Consumer outlooks and behaviors have also shifted during this… Read more
Using customer reviews to promote your business and inspire your staff
“This is the most delicious burger I have ever eaten in my 26 years of life… If you don’t go here you are SEVERELY missing out on the best burger you’ll ever taste.” – Alex P. on Yelp Alex was clearly impressed with his culinary experience at Au Cheval in Chicago. For the restaurant owner… Read more
Behind the business: celebrating 15 years of hot little biscuits with Callie’s
Callie’s Hot Little Biscuit was born 15 years ago when owner Carrie Morey knew her mother Callie’s homemade biscuit recipe had to be shared outside of the walls of her cozy childhood kitchen in Charleston, South Carolina. She first launched a mail-order business with the signature country ham biscuit and has since grown to four… Read more