The Department of Justice has taken a critical first step in confronting Google’s anticompetitive abuses and monopoly power in search.
Today, when a mom does a search for a pediatrician on Google, instead of being matched with the best information from across the web she is unwittingly steered to Google’s “house” product, which has objectively lower quality information.
This self-serving bias by Google happens literally billions of times per week in the United States. By systematically reducing the quality of its search results in order to entrench and extend its search and search advertising monopolies, Google is directly harming consumers.
Yelp applauds the work of the DOJ and encourages swift action by state attorneys general who are conducting parallel investigations into other aspects of Google’s business.