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Using Yelp Connect to share updates in response to the Coronavirus

As businesses evolve with these challenging times and adjust their operations and focus, many are also changing their approach to technology and customer communication. 

Yelp Connect is a quick and easy way to share updates with customers on Yelp, and businesses are getting creative with how they’re using the feature to share business changes and describe the new ways they’re serving their communities. 

Eligible businesses may qualify to receive Yelp Connect free of charge through April 30, 2020; see our relief announcement for more information.

J&M Diner

Framingham, Mass.
J&M describes how it’s using Yelp Waitlist to manage its take-out orders: Just add your name, and when it’s your turn, they’ll call you to take your order.

Pies-n-Thighs

New York 
Southern barbeque Pies-n-Thighs uses Yelp Connect to show its new delivery zone.

Los Agaves

Santa Barbara, Calif.
This Mexican restaurant in Central California promotes discounted gift cards, with the proceeds going to its employees.

Jianghu Restaurant

East Setauket, N.Y.
Neighborhood Chinese restaurant Jianghu highlights that they are offering special discounts for hospital employees.

The Monk’s Kettle

San Francisco
This neighborhood tavern shared its online sale of 200 bottles of vintage Cantillon—dubbed “The Cantillon Stimulus Package”—along with a link to the sale.

Edelweiss Restaurant

Colorado Springs, Colo.
Edelweiss uses a special graphic to show offerings via its drive-thru service window, plus an option for to-go beer and wine.

Hamilton’s Grill Room

Lambertville, N.J.
This seafood and steak restaurant links to a donation fund that will support the servers.

Yelp has also teamed up with GoFundMe to make it easy for people to support local businesses, plus there will be up to $1 million in matching donations.

Burma Superstar

Alameda, Calif.
San Francisco-area favorite Burma Superstar shares that their four locations are open for take-out and delivery, what their hours are, and how to place an order.

3 Times

New York
This New York hot spot known for its dumplings shares a detail-packed update with specific details for each location.

Cosimo’s Poughkeepsie

Poughkeepsie, N.Y.
A multi-location restaurant in New York, Cosimo’s Poughkeepsie shares that all of its locations are now offering curbside pickup and delivery options, plus 10% off the first order when downloading the restaurant app.

Boilery – East Village

New York 
Boilery shares that it is offering its new “no-contact” delivery plus a link for orders.

Iron Pig Alehouse

San Diego
This Southern California beer and barbeque spot updates its customers on curbside pickup, hours and third-party delivery.