The official voice of Yelp HQ in San Francisco. It's a place for us to talk about news, product, community, businesses and more at Yelp.com.
When you are about to invite a service provider into your home, you want to know as much as possible about that business. To help put your mind at ease, alongside the reviews and photos you already rely on, we’re introducing Yelp Verified Licenses for businesses in home and local services, medical, childcare, esthetics and other… Read more
Celebrate Women’s History Month this year by putting your money where your mouth is—and into the hands of the female entrepreneurs in your community. Today, we’re excited to announce that we are partnering with Rebecca Minkoff, famous designer and creator of the Female Founder Collective, to launch a “Women-Owned Business” attribute on Yelp! This information… Read more
Yelp’s Free Webinars For Business Owners Now through the end of April, we’ll host three free webinars covering a variety of topics. Each of these webinars has been curated from a list of our most frequently asked business owner questions. Below are the dates, titles, and descriptions of each webinar. Click the title to… Read more
A social movement of tidying up is sweeping the nation (no pun intended), which means local vintage and consignment shops are treasure troves of finds waiting to be discovered. To help get you thrifting, we’ve rounded up the top 25 vintage and consignment shops in the US according to Yelp data. If you’ve been looking… Read more
Tackling Tokyo in two days is no easy feat. After all, it’s the world’s most populous metropolis with district after district bustling with activity. The city can easily overwhelm with its constant crowds and what seems like endless variety of entertainment options. Tokyo varies widely, too, from bright, neon nightlife that feels like a 1980s Blade… Read more
Importance of reviews and consumer behavior Online reviews are like beacons of light guiding customers along their buying journey. Just think about the last time you needed a ride, wanted to see a movie, or grab a bite to eat. You probably checked ratings on Uber, Rotten Tomatoes, or Yelp, right? When it comes to… Read more
Diners love your restaurant and head there often. However, what do you do when your popularity and foot traffic create chaos for your front-of-house staff? Here are 3 quick and easy tips: Phone & Voicemail – During busy times or when you’re closed, update your voicemail to let diners know how they can join your… Read more
Last week we saw concerning reports that Google is preparing to propose a toothless settlement deal to the European Commission that is similar to —and even worse than — the settlements that the European Commission rejected 2013 to 2014. Yelp welcomes a meaningful remedy from Google that preserves competition. Unfortunately, the latest proposal falls far… Read more
Why Does Customer Service Matter? Today’s customers are more demanding than ever before—and for good reason. They have way more options than in the past. They’re no longer limited to a 25-mile radius, and they can shop from anywhere around the globe. What’s the differentiator? Customer service. As a small business owner, you have competition… Read more
Mother’s Day is the most popular day of the year to dine out. On such a busy day, it is important to optimize operations and add personal touches to make your diners feel extra special while they celebrate. We spoke with leading restaurant operators about how they prepare for Mother’s Day. Here’s what they had to… Read more
There are too many hot restaurants to count in Toronto and the GTA at the moment, and honestly they are all worth a visit. However, your time is precious, so we’ve compiled a list of 30 wow-worthy spots worth the wait. Since we care, we’ve also put a * next to businesses using Waitlist. Just… Read more
With Spring Break upon us it can be overwhelming with all the obvious choices telling you how to spend your much-deserved time off. But this year, we are shedding some light on some spots unlike the the popular ski slopes and beach towns that have just as much to offer – if not more! Forget… Read more