The official voice of Yelp HQ in San Francisco. It's a place for us to talk about news, product, community, businesses and more at Yelp.com.
To celebrate Pride Month and the 50th Anniversary of the Stonewall Riots, Yelp is releasing the first-ever Top 20 Most Inclusive Cities and data mapping the rise of LGBTQ+ friendly businesses across the U.S, along with introducing a free ‘LGBTQ+ Owned Business’ decal. So how did Yelp’s data science team help pull together our Top… Read more
Yelp exists to empower and protect consumers, including expecting parents looking for a hospital that provides high quality care and will meet their birthing needs. That’s why today, in partnership with the Northeast Business Group on Health (NEBGH) and their hospital rating site ExpectNY, we are announcing that Yelp will begin displaying maternity care measures… Read more
A few concrete, easy-to-follow steps for making your business discoverable online. When you’re a small business owner, figuring out how to build your SEO can be tricky. If you ask around, you’re sure to get a two types of “expert advice” on small business SEO: It’s simple! Just change some text in your headlines,… Read more
Since when did lunch become chowing down over the keyboard? Here’s to reclaiming the middle of the day and turning it into your own downtown adventure in the Circle City. 1: Learn something new. Pop into one of the many museums found in the square mile and catch a new exhibit. From historic homes to… Read more
Rosé all day? This summer is shaping up to look more like spritzer season. To celebrate the official start of summer, Yelp’s data science team took a dive into search and review data in order to understand which cocktails everyone will be enjoying this summer. To gather this data, we looked at reviews in the… Read more
Branding options for every budget It takes consumers 10 seconds to form a first impression of a brand’s logo. Visual appeal can be assessed within about 50 milliseconds. Nearly half of consumers feel a website’s design is the number factor in determining a business’s credibility. Meaning: if you want your business to be trustworthy, and… Read more
République LA is a brunch-goers paradise. From trendy dishes to classic favorites, there’s something for everyone. Cool down this summer at one of the 100 Most Popular Brunch Spots in LA according to Yelp. Bottega LouieRépubliqueThe AtticGreat MapleBlu Jam CaféThe Front YardThe Broken Yolk CafeCafé de OllaEggslutOff Street CafePoppy + RoseCiCi’s CafeThe Breakfast BarThe PanThe… Read more
When all other attempts to serve a customer fails, bring in the manager. He or she will pull satisfaction out of a hat. Or at least that’s the hope. The data tells us a different story, however. By looking at the reviews that mentioned talking to a manager, we found that 80% resulted in a… Read more
These days, it seems like nearly any impulse can be fulfilled as fast as we have them. Can’t remember a fact you learned in elementary school? Ask Siri. Need a ride? A driver will pick you up in 2 minutes. Looking for a rare book? Sit tight! You’ll have a copy in 2 days—it just… Read more
When it’s time to eat and home cooking just won’t do, how do you pick a restaurant? Perhaps you’re looking for great tasting, mind-blowing cuisine. Or maybe you’re in the mood for something on the cheap. But how often do you say to yourself, “I’m looking for a restaurant that has GREAT customer service?” Probably… Read more
*Ring ring* “Hi, I need my sink repaired. I live way out in the boonies. Is that in your service area?” Imagine if the leads reaching out to your business already knew just how far you’re willing to travel. You’d probably save time returning calls and responding to messages. More importantly, you wouldn’t have to… Read more
Restaurants, laundromats, tech startups, and mechanics. Very different businesses—one common thread. They all need capital to survive and grow. Now there are more ways to fund your business than ever—many of which require less time compiling papers or waiting on the bank. And even if you’re applying for more traditional funding sources, non-traditional funding options… Read more