The official voice of Yelp HQ in San Francisco. It's a place for us to talk about news, product, community, businesses and more at Yelp.com.
Yelp Foundation and GoFundMe Announce $1M in Donation Matching Update as March 26: We have paused the rollout of the GoFundMe feature, and are working with GoFundMe to provide a seamless way for businesses to opt into the program, as we have received a great deal of interest and support for the program from both… Read more
The global pandemic caused by the Coronavirus (COVID-19) that has impacted nearly every corner of the world and disrupted daily life has been especially hard on independent local businesses. Main street businesses are such an important part of who we are as a country. They play an integral role in our economy and our society… Read more
Businesses of all types are getting creative in the ways they connect with their customers, from online art parties to pet grooming tips. One business is even offering virtual birthday parties with princess video chats for little ones who aren’t able to enjoy a traditional party with their friends. These inspirational initiatives transcend industry, audience,… Read more
Restaurants and bars are some of the hardest hit by the Coronavirus, but they have also been some of the most creative when it comes to staying connected with their communities, from “emergency taco kits” to virtual tip jars. Here are a few of the most innovative and refreshing ways we’ve seen restaurants adapt their… Read more
With the Coronavirus completely changing how we all do business, it’s important to keep your online information up to date so customers know exactly what you’re offering during this difficult time. To help communicate these operational changes, we’ve added a COVID-19 Advisory Alert banner to the top of all Yelp Business Pages. You can edit… Read more
Things are changing constantly during these challenging times, and businesses are striving to find ways they can more conveniently service their customers. To help communicate those changes, there are now a number of COVID-19-relevant options for Call to Action and Business Highlights. Read more about the updates below; and see instructions on how to add/edit… Read more
The Coronavirus (COVID-19) pandemic has turned life upside down, and few industries have experienced as much pressure to completely change their operations as dine-in restaurants. Whether you’ve seen an impact already or are preparing your business for the changes that are likely to come, we’ve collected some helpful tips and ideas, inspired by what we’ve seen restaurants… Read more
As businesses evolve with these challenging times and adjust their operations and focus, many are also changing their approach to technology and customer communication. Yelp Connect is a quick and easy way to share updates with customers on Yelp, and businesses are getting creative with how they’re using the feature to share business changes and… Read more
This is a time of extreme hardship for virtually all small businesses, and many loyal customers want to do what they can to help their go-to local spots cope with the effects of the Coronavirus (COVID-19) pandemic. Businesses are getting creative in finding new sources of revenue after closing their brick-and-mortar locations or switching to… Read more
The Coronavirus (COVID-19) pandemic has altered every aspect of our lives in the last few weeks. Businesses of every kind—and particularly restaurants and bars—have been hit especially hard by voluntary and official measures to slow the spread of the virus. Local businesses are Yelp’s lifeblood, and we want to do what we can to help… Read more
Editor’s note: This information hub is being updated regularly with additional resources. Last update: April 2, 2020. The Coronavirus (COVID-19) pandemic is creating a lot of fear and uncertainty around the world. This is an extremely difficult and challenging time, and millions of businesses are feeling the impact. We know that business owners want to… Read more
Yelp has been actively monitoring the rapidly evolving situation surrounding the spread of COVID-19. While the potential outcomes of this pandemic are uncertain, we have been preparing for a range of scenarios and have assembled an executive taskforce to enable us to respond quickly to ongoing changes. Our top priority is the health and safety… Read more